When shopping for cable or satellite TV service, one thing you might not think about much is service reliability. While cable television has gotten better over the years when it comes to reliability, there are of course times when a cable outage hit’s the whole neighborhood. Satellite television services provided by Dish Network and DIRECTV also can be affected by the weather and suffer service outages. While your local cable company would like you to think that satellite is totally unreliable, that isn’t really the truth. In this brief article we will review DIRECTV reliability and set proper expectations if you are signing up for satellite TV service.
One fact you probably have heard is that DIRECTV is reliable 99.9% of the time. That of course is an average for all DIRECTV customers across the United States, and will of course vary depending on your area. No doubt DIRECTV subscribers in California probably experience very few satellite rain fades compared to those living in an area prone to thunderstorms. Overall though the point DIRECTVis making holds true, there are very few signal outages with satellite TV service.
A couple of factors come into play when evaluating DIRECTV reliability. Those are the positioning of your satellite dish on the outside of your home, and the area you reside in. Lets review how and why these are important in obtaining and maintaining a strong satellite TV connection.
When your satellite dish is installed, it is pointed to face one of several DIRECTV satellites orbiting the earth. These are actually stationary satellites, as they move in synch with the earth’s rotation. The job of the installer is to make a strong, reliable connection between the dish and the satellite overhead. There are a few things you can do to make sure things are going to work well for years. The first is to check the mounting of the satellite dish, it should not move at all from side to side or have any “play” in it. You don’t want something as small as a wind gust affecting the reliability of your DIRECTV signal. The second thing you will want to pay close attention to is the picture quality on your TV once the installer has everything set up. With a correctly pointed satellite TV dish, the screen should be crystal clear and there shouldn’t be any issues with the receiver acquiring signal.
Now the second factor mentioned earlier is the area you live in. Granted, nobody is going to move to another state simply because the area they live in is prone to storms and the want a better satellite TVconnection, but you should manage your expectations about DIRECTV reliability if you live in a stormy area. Satellite rain fade will occur from time to time, so if and when a heavy thunderstorm hits you should know that you may lose service for a short time during these events. Snow fade does not happen as much, but it can happen as well. If you reside in an area that gets a lot of snow, it might be a good idea to have the satellite dish installed in an area that is a bit more accessible in case you need to knock off snow accumulation.
Overall, the reliability of DIRECTV matches or exceeds that of cable in most areas of the United States. Satellite rain fade will happen from time to time, while weather related power outages are going to knock you out of service whether you have cable or satellite TV service.