Navigation

AT&T U-Verse Review – Looking at Pricing and Packages

AT&T U-Verse is a fairly new cable product available to some customers served by the giant telecom.  Is U-verse the right choice for you? What about U-Verse in comparison to satellite TV companies like DIRECTV and DISH Network? Here we will consider a few of the answers to these questions in this extensive AT&T U-verse review.

If you’re not familiar with U-verse, it is basically the telephone companies response to big cable TV companies like Comcast, Time Warner cable, and Cox cable. Several years back, these cable TV operators began offering triple-play bundles of service, which include your video, high speed internet, and home phone service all from the same provider. As telephone companies like Verizon and AT&T began to see customers jumping over to the competition. In response, Verizon Fios and AT&T U-verse services were deployed as an answer to cable TV. While expensive to deploy, AT&T U-verse has been fairly successful, with more than a million households signing up for the service.

AT&T U-verse is a fiber to the node technology, meaning the phone company deploys the service to a serving terminal in the neighborhood, then the existing copper lines carry the signal the rest of the way to the customers home. While cheaper than the fiber to the home technology being deployed by Verizon, U-verse can face some limitations if you live far from the serving terminal. Problems in this area generally involve slower speeds when it comes to the U-verse internet service.

When evaluating U-verse, it is important to consider both what you already have as far as satellite TV or cable service, and of course what you want. AT&T certainly wants you to subscribe to all three services in the Uverse bundle, but if you don’t need all of them then you will be wasting money with a triple play package. Of course, the availability of U-verse is not a given, so AT&T will then offer you their home phone with DSL and a DIRECTV deal in addition.

We will first consider the internet and voice pieces of U-verse service, then compare the U-verse TV offer with what is out there from DIRECTV and DISH Network.

AT&T U-verse voiceoffers an unlimited plan for $30 a month or a U-verse voice 250 plan for $25 a month. The unlimited plan of course includes local and long distance calling across the country, plus Canada and Puerto Rico. The AT&T 250 plan offers unlimited local plus 250 minutes of long distance per month. Both plans include a boatload of calling feature as well such as the old standbys like Call Forwarding, Call Waiting, Caller ID, and Three Way Calling. In addition there are several advanced calling features in U-verse Voice, some of which are anonymous Call Rejection, Call Screening, Call Transfer, and Do Not Disturb.

Other cool features of the Uverse voice plan are the battery backup feature, which maintains power to your home phone even during power outages, and the call history feature. Call history displays your recent calls on your television set and/or your personal computer.

AT&T U-verse high speed internet is the second piece of the triple play offering. With U-verse internet, you can expect basically what any high speed internet service gives you, fast downloads combined with wireless home networking. U-verse internet comes in quite a few flavors, briefly outlined here.

AT&T U-verse Express-Up to 1.5 Mbps, starting at $25 a month

U-verse Pro-Up to 3 Mbps, starting at $30 a month

U-verse Elite-Up to 6 Mbps, starts at $35 per month

U-verse Max-Up to 12 Mbps, starting at $55 a month

U-verse Max 18- Up to 18 Mpbs, starting at $65 a month.

Prices quoted here are from the AT&T website, and reflect a la carte pricing. Depending on what combination of services you purchase, you can obviously get a better overall U-verse deal. AT&T also adds in a few extras with the service, such as anti-virus software, Spam guard, firewall software, and of course wireless networking capability.

Now the final piece of the AT&T U-verse package is the cable TV option. U-verse TV offers everything you would normally find with either cable or satellite TV. Full programming lineups, DVR service, HD channels, as well as professional installation are all part of the AT&T video offering. So how does U-verse match up against the traditional cable and satellite companies?

As with any new service, there are bound to be a few bumps along the road. With U-verse, there are of course growing pains as technicians are often expected to install TV service throughout a home, not to mention the high speed internet on the same visit. Most complaints on our DIRECTV vs U-verse comparison have to do with the lengthy installations, and at times difficulty with the U-verse technology working correctly. While people are certainly more apt to air their frustrations when U-verse isn’t working, potential customers do need to keep in mind it is a new service and of course there are difficulties in getting it to work correctly for all customers.

Now when it comes to U-verse packages and pricing, this is where AT&T is very competitive with DIRECTV and DISH Network, and in general beats most cable TV packages.

The first U-verse package is the U100 TV package.  Comparable to either the DIRECTV Choice package or the DISH Network Classic Bronze offer, this bundle will get you all of the basics when it comes to cable.   Up to 120 channels are included here, and pricing starts at $49 per month.

Next up is the U-verse U-200 package.  Here you will find about 220 channels total, of which about 50 are music channels.  U-verse pricing on this package starts in the area of $64 per month.

The U-300 package is next up.  About 290 channels are included here, when you count both audio and video networks.  Stand alone package pricing on this package is in the area of $79 per month.

Finally, the all-inclusive option is called U-verse 450.  Comparable to the DIRECTV Premier package or the DISH Network America’s Everything Pak,  U450 has all of the cable channels you could ever ask for.   Over 360 channels total are included here and pricing starts at $109 per month, and you get all of the premium movie channels like HBO and Starz.

If you opt for the lower priced packages, you can add on movie and sports packs individually.   The Movie package runs $20 per month and has over 30 channels of Starz, Encore, Showtime, the Movie Channel and Flix.   The HBO/Cinemax combination offers 9 channels of each, and runs $20 per month.  A sports pack tier for $10 is also available, adding some of the lesser knows sports networks.

Now beyond the regular programming packages, what else does U-verse offer?  There are certainly advantages to the AT&T U-verse bundled package, as many services can be integrated and can work together throughout your home.  For example, one thing you can do is program your U-verse DVR with either your home computer or your AT&T wireless phone as long as it has internet access.

The U-verse Total Home DVR is an interesting device that takes your home entertainment to another level.  To start with, the U-verse DVR has the capability to record up to four shows at once.  You won’t find that with DIRECTV or DISH Network, where you are limited to two shows at once.   One U-verse DVR is included in any of the above TV packages.  Another great feature with the Total Home DVR is the option to watch recordings from different TV sets in the home.   This give you access to all of your DVR content in every room where you have a TV, and you aren’t restricted to the room where the DVR sits.

The U-verse DVR holds up to 233 hours of SD content, or 65 hours of HD content.  The capacity here is a quite a bit less than the DIRECTV DVR or the DISH Network ViP 722 DVR, so you won’t be able to hold as many movies as you might like.  The Total Home DVR is of course all digital when it comes to picture and sound, and includes features that are standard on DVR devices like parental locks and an on-screen programming guide.  One thing to keep in mind is that there is a $7 fee per month for each additional receiver where you want the full DVR functionality to work.

When it comes to HD, or high definition content, Uverse has really stepped up to the plate in 2008 and 2009.   While not quite to the levels offered by DIRECTV HD or DISH Network Turbo HD, U-verse does now have more than 100 HD channels.   While DISH Network and DIRECTV are both in the 130-140 HD channel range, the number includes pay per view and regional sports networks, so it is somewhat inflated.  AT&T Uverse has taken the same approach as satellite companies when it comes to charging for HD.  There is a $10 fee for HD except on the U-450 package where HD is included in the price.  There is also a HD Premium package which is $5 extra per month, similar to the DISH Network Platinum of the DIRECTV Extra Tier package which offer more HD access.

A final consideration is what kind of U-verse deal can you get as a new customer.  Deals are always out there when it comes to cable and satellite TVproviders, as it makes sense from a business perspective for the company.  Lure in subscribers with a great deal for the first year, then hopefully rake in subscription fees for several years as long as the customer is happy.

Usually, offers like this give the customer a discount during the first year of service, for example DIRECTV offers $21 off of most packages during the first year of service, while DISH Network gives a $25 discount during the first six months.  With AT&T U-verse, they have opted to go a different route, give the customer a fist full of cash in order to make the sale.

The popular promotion running now for a U-verse deal is the $200 cash back offer.  Basically, new customers who order U-verse online can qualify for a $200 check back in the mail if they keep service for at least 30 days.   This offer is good for customers who subscribe to the U200, U300, or the U450 offer.   Currently, the U-verse cash back offer is scheduled to run through September 19, 2009.

Finally, free professional installation is part of the U-verse package as well. One thing to keep in mind is that the technician will be hooking up all of your television sets, your computers, and may also be running new cabling through parts of your home.  Expect a full installation of U-verse to take from 4-6 hours, and stories circulating on the internet even report installations taking all day at times.

AT&T U-verse of course as the new kid on the block faces an uphill battle against incumbents like DISH Network, DIRECTV, and cable companies like Comcast.  Potential subscribers should compare DIRECTV vs U-verse or any other option that may be out there.  But with new technology and strong bundles of service, U-verse aims to be a long term player in the pay television market.

39 Comments

  1. As a new (as in yesterday!) U-Verse subscriber, you should note that if your system is frozen (ours was, twice) your home phone can be shut down (ours was, twice). What happens if there is a major power outage? Our traditional phone would still work (usually), but a shutdown of service can result in no phone service at home outside of a cell phone.

  2. Same with any cable companies service. That’s why the invented cell phones. ATT also includes battery backup now for phone.

  3. This is an excellent and mostly very accurate article. AT&T U-verse installation can be very tricky in some homes or locales, and as new technology can be subject to quirks. AT&T has apparently corrected most technical issues, as reflected by fewer recent complaints being posted online as of September 2009.
    All digital providers, including cable and satellite, may be subject to image problems at times, but most U-verse image issues can be solved. Periodical image freezing is often just a loose connection somewhere in the system.
    AT&T provides free technical support with U-verse installations. Regarding voice shutdown, a free initial backup battery is usually provided which enables approximately four hours of usage in case of a home power outage if needed.
    The voice service, however, is a hybrid line. The dial tone and reportedly usage remains available with use of a traditional plug-in telephone.

  4. We have had a Uverse bundle for about 6 months now.

    First of all, the TV service is been great and the multi-channel record and multi-room playback is super.

    But within a month or so we disconnected from the Uverse land line as we didn’t care for the quality and instead switched to Vonage which provides satisfactory quality plus allows cheaper overseas rates and is $5 per mo cheaper.

    Our bundle included the basic (1.5 mbs) internet service which at first seemed ok but as time went by it got slower and slower. I finally upgraded to the next tier (3 mbs) and that improved the download time a bit but then deteriorated. I called tech service when it got realm bad and the gal was quite helpful. She had me run a speed test and i got 40 kbs!. She did a remote switch to a different modem channel and that solved the immediate speed problem. After that i was experiencing 2.5 to 5.5 mbs. Great! But again over time the speed was chaotic. One moment its 5.2 mbs and two minutes later it tests at 1.1 mbs or even 400 kbs. So it keep changing.

  5. Just had installed Uverse 200..
    3 HD TVs in defferent rooms…
    What every new potential customer should know off hand is ….YOU CAN ONLY WATCH 2 HD TVs simultaneously! This was a surprise to me… I have 3 HD capable boxes and 1 DVR/HD.
    So my question here to ATT is what’s the point of having 3 dedicated HD boxes in 3 different TV rooms when you can only watch 2 HD TVs??? Today, I’m learning that ATT is already addressing this to allow watching 3 HD TVs at the same time w/ different channels which is in testing mode.

  6. I cancelled my install when the installer called me up and told me that if I wanted to watch TV in another room that I would need another box. I do not want another box in that room. Was he correct?

  7. My husband and I had been DirecTV Customers for 8 years. We saw the advertisements for UVerse and the ability to record up to 4 programs and watch them in any room so we switched on 11/09/09 – BIG MISTAKE!!!

    My Outlook email has not worked since the switch

    TV Shows freeze up

    Internet freezes up

    The music channels are horrible!!!

    The AT&T installation technican cut all of my wires in the attic – how sheisty!!! Thankfully, my husband use to install satellites and can fix it.

    Save yourself from the pain – don’t switch…

  8. in response to Brandy Reid. . even with your dish, and now the elimination of Analog Broadcasting throughout the United States you need “A box” connected to every tv anyways.

    The one thing that i fail to see in your post is the fact that with U Verse that both the cable and the internet are not affected by weather, like my Dish Network service WAS.

    Also, the internet service is far superior in speed compared to what i could ever get through my dish, that is if I was willing to fork out all the additional money to get internet through my dish. . also there isn’t the latency and drops in speed compared to satellite based internet.

    I’ve had UVerse for about six months now, and would never considering having a dish again

  9. AT&T U-verse sucks period, end of discussion. I enjoy having to reset my DVR atleast twice daily because it decides its done enough work for the day and needs to freeze up. The internet is about as spotty as it comes even when I’m wired in, not even wifi. If it was my decision I’d go back to just an antenna and go back to dial-up. Both are WAY more reliable then AT&T has been, is, and ever will be.

  10. I switched from DirectTV in July to Uverse and NEVER looked back. I LUVVVV my HD from ATT. I have not had even one moment of problems with the service. No way would I EVER consider going back to satellite. You can only watch that in ideal conditions. The signal would get lost even on bright sun shinny days. Rain or shine, I can always watch the Uverse.
    It’s too bad those of you who have had bad experiences because you don’t get to experience the incredibleness of the Uverse!
    If you are considering it, I would at least give it a try to see how it works.

  11. I have had U-Verse for 9 months now and I have no intentions of going back to overpriced subchannel, overloaded node Comcast. While the service of U-Verse at first was a little harry…I have had no problems with my 450 package(HD Video, internet 12meg (24 hr avg 11.5), digital phone, and for autobilling Cell phone. Total $276.98. I might add, I live approximately 2200 feet from the VRAD which qualifies me for 2 HD and 4 standard channels. Because of the increased commercials the providers are inputing, I find myself recording more and fast forwarding on the DVR, so the 2 at once limited streams of HD is no problem.

  12. I am fairly happy with my uverse service. They certainly took a long time to get it installed, but once it was up and going it runs like a champ. Internet speeds are terrific, and I really have no complaints on the TV service. Well, maybe one. Uverse doesnt seem to have much when it comes to the premium sports offers. I liked the NFL Sunday Ticket, but understand that only comes with DirectTV. But uverse cant even offer NBA ticket or MLB extra innings. Whats up with that?

  13. We switched from DirecTv to Uverse about 2 months ago and could not be more UNHAPPY. We switched because we got a new HD television and we wanted a new package with more HD channels. WORST DECISION EVER. We had to get the receiver exchanged within the first week because it kept turning itself and our new television on and off. The installer told us that that happens “more than they would like”.

    Our television constantly freezes, the sound often does not work and the only way to fix this is apparently turning the television on and off. You also can only get 1 HD channel at a time, and this, said the installer, was because we are too far from “the box” whatever that means. This means we can only record 1 HD channel at a time on the DVR, if you want to record 2 things at once in HD, that’s too bad..

    DON’T GET UVERSE!!! save yourself the headaches!!

    Did I mention it took about 4 days for the installation to be completed??

  14. We just switched from DirecTV to U-Verse. So far, so good. We had DirecTV for 14 yrs and loved it. In the beginning, yes, we lost signal quite often due to weather. The last 11 yrs, we didn’t have a bad problem. If we had a hard snow storm, it may go out for about 15 minutes tops. I know of neighbors who had cable who experienced the same thing.

    I am getting used to only 2 HD feeds, but I hear they are working on it. HD quality looks good. Some was a little better with DirecTV, but not much better.

    Guess I am fortunate. I always had great service and customer service with DirecTV and have had the same with ATT U-Verse so far. The installer was outstanding.

    We did cut out the landline, but still have U-Verse and Internet. We will see how everything goes as time goes on. Just getting used to remembering to go to the 1000+ channels for HD. At least channel 4 is only 1004 on U-Verse. Makes it pretty easy for an old man to remember.

  15. Well, I’ve been very happy with my DirecTV but had the Bellsouth/ATT fast DSL service and it was was less than stellar. I never got anywhere near the 6MB download I was paying for, that and it would cut off once every three hours like clockwork, for like 3 minutes, which is a pain when you use the internet for your business and have to reset VPN connections.

    Neighbors had issues with u-verse due to being too far down the street, and they’re about as far down as we are… That and the u-verse installer left a mess.. conduit on the ground next to the phone box on the side of the house, opened that and they had left the part we shouldn’t have access to unlocked, and a mess internally.

    I’m glad I went with Clear. It’s only 6MB but it’s consistently 6MB.

    I’m just happy reading these posts that I haven’t swithced from DirecTV. I’ve never had any issues with it except under the most extreme of weather conditions, that and I have three HD Televesions/DVR’s in the house, each recording their own programming… U-verse would have been a great idea, had they really put the thought into the architecture.

  16. to all the people downing att!!!!!if you are more then 1500 feet from v-rad expect issues,att is a fairly new concept,they are still working the bugs out of it,expect some growing pains,will get better with time!my home is at 1200 feet from v-rad box i have no issues,as good a signal as direct t/v and blows comcast out of the water,dvr works perfectly,i do a lot of recording mostly on my i-phone or from computer has never let me down as of yet,people at att are great,technician that came out was very smart in regards to the system and even gave me his cell# so if had issues or questions that i could call him,i have the phone/internet/tv bundle all works perfectly,so if you are interested in att,check how far you are from v-rad if above 1500 feet then wait or expect some issues….thumbs up att!!!!!!!!!!!!!!!

  17. @ Victor “But uverse cant even offer NBA ticket or MLB extra innings. Whats up with that?

    Well, I’m an unhappy TWC customer who wanted to give Uverse a try so I did some digging and found that InDemand, which provides the MLB Extra Innings & NBA Ticket, is co-owned by Comcast, TWC, Cox Comm and Advance/Newhouse. I’m thinking neither AT&T Uverse nor Verizon Fios is getting either of these anytime soon.

  18. CORRECTION

    I see Verizon now offers MLB Extra Innings on FIOS… so maybe there is hope for Uverse. Maybe AT&T just has to step up to the plate and bring the heavy lumber!

  19. The install & picture was & is great! The problems I encountered are: confusing user-friendly instructions re. favorite channel proceedures. Should be listed “ck. mark to keep or ck. mark to delete! Also, unable to record more than 2 shows at same time – reason: with standard channels & HD channels, one of them has to be in-activated! By doing so, you can now record 4 shows in HD and none in standard or vise-versa or mixture of each! Why isn’t Uverse set up[ to automatically remove the second channel ie 4 or 1004?
    Also, to go through & try to see which channels are HD & which are not when deleting one of them to escape the double recording of the same show, you can’t just enter in the channel number on the favorites screen – you must “scroll down or up”!!! Unreal AT&T! Is “hide channel”the same as “not ok to record?” Very User-un-friendly!!! The channel line up is alphabetical but not numerical so to enable more efficient channel ID when setting up a favorites list! Lastly, what’s up with Caller ID on the screen?

  20. Just had my Uverse installed 2 days ago, cable/internet/phone. Had a problem the 1st day after tech left but it was semi fixed the 2nd day. I liked having only to use 1 remote for tv/dvd player/vcr “yes I still watch reruns of my old videos : ).” but tech came out and std this was what caused all VOD to play in blk/wht so I have to switch TV modes (hmdi/aux etc.) and use remote for each device as needed. Guess this is a small issue although inconvenient. Other than that the service is good, taking some getting used to as I had comcast since when they were TWC so over 20 + yrs….well I do have one complaint/glitch–where in the world is the reminder notification, guess they forgot this feature when trying to out do & provide a better service than the other guys. I dont want to record everything, I would like a reminder that something is coming on later that day in case I forget.

  21. Can anyone of you U-verse lovers actually get a real Dolby Digital bitstream from their HD service? I can’t, and I can’t find anyone in the whole company who can tell me how to! This is not true HDTV without digital surround.

    Someone, please enlighten me. This is super easy on broadcast and satellite television, but 5 ATT people couldn’t figure it out, or told me it wasn’t possible!!!

  22. Sorry…I must have hit a wrong key…so if my message gets posted twice..forgive me. I was OK with DirecTV…but after about 5 years of service…and no problems with viewing…all of a sudden my tv went out for days and weeks on end…and has not come back…I get the message ‘searching for satellite’ code ‘771’ After talking to their customer service person about the problem and learning that I needed to pay $10 a month or sign up for $49 tech fee in order for someone to come out and check out the problem and fix it. My own diagnosis: ‘771’ means “your sudden problems with viewing your TV is due to DTV wanting to get more money out of you.” I suggest they change the 771 code to two letter..”F U.”
    Since there aren’t any other choices and I have to have a service in order to see anything on TV, I’m going to drop my premium channels and just watch what ever DTV decides I can see for the money I’m paying.

  23. Are there any bundles that include U-verse with phone and internet also?
    Past experiences with Uverse, dish, and Directv, please share!
    Thanks…

  24. Its really nice to hear good stuff about U-Verse, i think its about time i went in for a bundle package. I am sick and tired with COMCAST, RCN, TimeWarner Cable. Thanks for rescuing us U-Verse! we love you.

  25. I have been a DirecTv customer since 1997 (one of the first) and a Bellsouth customer first in Raleigh and now in Orlando for about the same period of time. I have no complaints about either. I wanted UVerse because I needed faster internet download speeds. Because we also have a Sat receiver in our RV we decided to stick with DirecTv and just get the voice and internet package from UVerse.

    First the install – contrary to many of the posts here, I had almost no issues and only a few surprises. The first guy did the outside work at the switch and then at the house – absolutely no problem. The second guy did the inside work. He hung a distribution box outside the house, drilled a hole through the wall into the inside of the house to run the power cord for the outside box (first surprise – amazing AT&T can’t make a waterproof box so all of the wiring could stay outside.) After he did the work outside, he brought the network node and router inside the house.

    I am a network engineer by trade so I hooked the router to my network after he hooked it to the telephone line. Only trouble we had was I asked for a static IP address and the installer had never done one before. Turns out from his perspective, its no different. The IP address – static or DHCP is provisioned at the office and no configuration is required at the router. After some manipulation of the router config and some minor network reconfiguration, internet was up and running at rated speed, both up and down. I was surprised to find out that AT&T is still using G band technology for their wireless (surprise number 2.)

    N band wireless routers have been available for almost 3 years so AT&T really needs to upgrade this. Not so much of an issue for me since I already have 2 dual band N routers on my network. We had one small problem with the voice lines. I have two. After the install was completed and the installer left, he discovered he forgot to run a final verification test on the lines. When he did the test, it disconnected one of the voice lines. He immediately recognized his error and called me on my cell to check if I had a problem. Short answer is he came back immediately and reset the line at the house.

    All in all – excellent service from AT&T and very good technicians. Install was complete in less than three hours. Bottom line – as with any complex technology there are bound to be gremlins. My advice is try UVerse. For my 2 voice lines and Max internet service, I am paying about half of what I was paying before for DSL that was less than half of what I am getting now.

  26. I absolutely HATE my U-verse. My TV is constantly locked up, first they blamed it on the HDMI cables so they came out and switched to “HD Component Cables” but still doesnt’ work right. I haven’t been able to watch TV in my family room for 2 days now nor have we been able to watch TV. Checking into Comcast….

  27. There is a lot to consider when choosing a provider for your television; prices, programming, customer service reputation, quality of equipment and others. Being a customer and employee of DISH Network, I can say that from a consumer stand point that DISH was the way to go for me even before working here. The third HD receiver was free, DISH’s DVR have the largest hard drive in the industry, so more recording time, 100% digital programming, the most HD channels in the industry, HD free for life, and Video on Demand in 1080p. The decision for me was easy

  28. Att Internet advertising 3mb download. but upload is nearly 200kb. Bandwidth and Quality of Service (QS) for the net connection is very low. Customer service is very bad. I am calling every month to correct billing mistake and they are repeating same mistake next month. If I get Florida Lotto, I will use that money to hire Attorney for Suing ATT for my time, stupid service and bad experience.

  29. We just had u-verse installed the other day and just love it. Our Internet speed is 12-18 mbs and it’s fast and dendable. We have 3 TVs and two are now wireless. All can record whatever they like and all can watch whatever is recorded. We have a ton of channels and it’s great. We got a good deal too – cheaper than Comcast. We had Comcast and added the DVR which we could only program 2 programs at once. We can now record 4. My son loves it because now he can program from his own room and doen’t have to go into the living to watch what has been programmed. The two wireless TVs can go anywhere. All in all, very pleased. Oh by the way, the technician was superb and it didn’t take more than 2 hours to install.

  30. Had uverse phone and internet installed 2 weeks ago and so far so good. Having uverse tv installed today. Have had Direc TV for years and have loved it, but we are going with the bundled service to save some $$$. Hopefully the TV service will be as good as Direc TV!

  31. If You are reading this to figure out whether or not to get ATT TV, DON’T DO IT!!! Here is why:
    1) Signed up for HBO and CIN, and it didn’t show up. Had to call and spend a good hour on the phone while they re-rout my call to the ‘correct department’.

    2) The wireless TV box shuts off at least once every half hour, which requires you to reboot it and wait for it to load up again.

    3)The wireless TV box disconnects from the wireless gateway frequently. You have to go and push a button on the gateway, then comeback and push a button on your wireless.

    4)Some shows stutter in live TV, skipping a few seconds of signal.

    5) It will take at least 10 days before they can come out and try to resolve my problems.

    6) For all you resolution freaks: It’s 1080i, A noticeable downgrade from my previous provider, DISHTV. The picture isn’t bad, but its not eye popping!

    I just saved you the headache I have had to suffer. And I’m not a TVholic. I just like to watch about 30mins a day, buts it not even worth it. Thanks AT&T.

  32. YES and U-verse are crooks and liars. I was told I would be able to watch Yankee games when I signed up for U-verse, but then I find out that all the games are blacked out, even the re-plays of the games the next day. Once they got my money, then it was “who cares about you ?” As a New Yorker living in California, YES, unfortunately, has shown me that they will be as uncaring and blase as most New Yorkers can be. AT & T U-verse is not much better, as they couldn’t care if one of their represenrtatives lied to me.

  33. Uverse has its ups and downs, just like cable providers. Just stay away from satellite! Maybe its just where I live, but I lost satellite reception probably once a month, and it wasn’t even raining or cloudy, just went out for some unknown reason.

    Eventually they came out and replaced my receiver, but that still didn’t fully fix the problem. With Uverse, I can honestly say we have only been out once in about a year and a half, and that was a neighborhood issue that affected everybody.

  34. I have had uvers for only a few month I was with direct tv. I moved to an apartment that wont allow the dish. I don’t have any trouble with my service except I have to pay for a lot of things I don’t watch. All I
    Watch is local channels and gsn game show network, this made me buy a higher price package to get one Chanel. If I could get gsn through the network or another way I’d drop uvers because they don’t work with me. My internet is very good.

  35. Our business bill with AT & T shot up to a high figure, when I called I discovered we were “out of contract”… I was offered a better rate for our 2 business lines and internet service by switching to the Uverse plan… AFTER having it installed, I discovered 24 hours later that our REMOTE CALL FORWARDING, which has been so helpful in the business – was NOT available with the Uverse plan. Amazing they can offer updated technology that is insufficient to what they were offering 10 years ago with a landline. If you switch to Uverse, make sure you know what you are getting, it was never communicated to me that basic services I had before would not be able to be provided by this plan. I regret my decision to switch.

Leave a Comment

Your email address will not be published. Required fields are marked *